Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) govern access to and use of Exo, the school and institute management platform operated at exostudy.in and its subdomains (the “Service”). By registering an Institute, creating an account, or otherwise using the Service, you agree to these Terms on behalf of yourself and, if applicable, the Institute you represent.

2. The Service

Exo provides a multi-tenant platform for managing academics, attendance, finance, communication, and related operations for schools and institutes. Each Institute that registers receives its own isolated workspace, typically accessible via a dedicated subdomain.

3. Accounts & Institute Registration

• An Institute administrator who registers is responsible for the accuracy of information provided and for managing access for staff, students, and guardians within that Institute.
• You must provide accurate information and keep your login credentials confidential.
• You are responsible for activity that occurs under your account, and should notify us promptly of any unauthorized use.
• We may suspend or terminate accounts that violate these Terms or applicable law.

4. Subscriptions & Payments

Paid plans are billed as described at the time of purchase. Payments are processed through Razorpay; by subscribing, you also agree to Razorpay's applicable terms for payment processing. Fees are non-refundable except where required by law or explicitly stated otherwise. We may change pricing for future billing periods with reasonable notice.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose, or to store or transmit content you don't have the right to share.
• Attempt to access another Institute's data, or to circumvent access controls or isolation between Institutes.
• Interfere with or disrupt the integrity or performance of the Service.
• Reverse engineer, resell, or white-label the Service without our written permission.

6. Data Ownership

As between Exo and an Institute, the Institute retains ownership of the student, staff, academic, and financial records it enters into the Service. We process that data solely to provide the Service, as described in our Privacy Policy. On request, we will provide a reasonable export of an Institute's data or assist with deletion, subject to any legal retention requirements.

7. Intellectual Property

The Service, including its software, design, and branding, is owned by Exo and its licensors. These Terms don't grant you any rights to our trademarks or branding beyond what's necessary to use the Service as intended.

8. Termination

Either party may stop using or offering the Service by ending an active subscription. We may suspend or terminate access immediately for a material breach of these Terms, non-payment, or conduct that risks harm to other Institutes or the Service. Sections that by their nature should survive termination (including data handling and limitation of liability) will continue to apply.

9. Disclaimers & Limitation of Liability

The Service is provided “as is” without warranties of any kind, to the maximum extent permitted by law. We are not liable for indirect, incidental, or consequential damages arising from use of the Service. Our aggregate liability for any claim relating to the Service is limited to the amount paid by the Institute for the Service in the twelve months preceding the claim.

10. Governing Law

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Any disputes will be subject to the exclusive jurisdiction of the courts located in India.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by updating the “Last updated” date above, and, where appropriate, communicated to Institute administrators in advance of taking effect.

12. Contact Us

Questions about these Terms can be sent to [email protected].